12/14/2000 -
GrandNet.com Server Upgrade
Seasons Greetings from GrandNet! GrandNet will be getting an upgraded
server on December 22, 2000 - just in time for the Holidays. The new server
will have greatly enhanced backup and management capabilities to provide
GrandNet users with greater security. This will be a major upgrade, and we
need your help to get it done. All GrandNet users need to make a small
modification to their email program's settings.
Click here for detailed
instructions on how to make this simple change. Please give our Technical
Support Department a call at 888-450-8500 if you have any questions. Thank you!
10/16/2000 -
GrandNet.com Email Server Upgraded
MMI Internet upgraded GrandNet.com's email server. You
will notice the change when logging into your email
account through webmail. All email
accounts should be completely fine. We did not change
server software, we just upgraded to the next version.
The upgrade occurred between 10:00PM and 11:30PM, some
email errors may have occured during this time. Recently
several users have had problems sending email, this is
what prompted the upgrade. The new version has fixed many
problems that users have experienced with the old version.
Please call GrandNet technical support with any questions
or technical problems: 888-450-8500. 7/20/2000
- GrandNet.com Signup Server Finished
MMI Internet created an online signup form for GrandNet.com
which will allow customers to instantly signup and setup
their computers for the GrandNet Unlimited account.
Credit card is required.
7/19/2000
- GrandNet.com site updated
MMI Internet recently updated GrandNet.com giving it a
fresh new look. Now GrandNet customers can directly link
into their customer service accounts to view invoices,
change passwords, and view online hourly usage! Plus
there is now a link to webmail. Customers can simply
access their email through a webpage interface from any
computer connected to the Internet in the world.
3/2000
- GrandNet receives 24 more lines in Grand Rapids
Through GrandNet's special business arrangement with MMI
Internet, the two companies have upgraded their modem
pool in Grand Rapids from 72 lines to 96 lines! This will
cure the busy signals experienced recently.
1/2000
- GrandNet receives modem upgrade
GrandNet received a modem upgrade from MMI Internet. All
of GrandNet's modems have been upgraded to top-of-the-line
Cisco 56K digital modems. These modems are high-end
digital modems that will attempt to give GrandNet
customers the best connection speed possible with fewer
disconnects.
1/2000
- GrandNet receives server upgrade
GrandNet received a special authentication server upgrade
from MMI Internet. Due to recent instability with the
authentication server, MMI Internet has upgraded the
server to a new high-end system hosted in Duluth. This
will fix the invalid username and password errors that
have occured recently.
12/2000
- MMI Internet completes billing system upgrade
MMI Internet has finished entering all GrandNet customers
into their billing system. The new system will provide
GrandNet with better customer tracking, account
initialization, timely billing, and overall better
technical support and customer service abilities.
10/1999
- MMI Internet to take over technical support, customer
service, and billing for GrandNet.
GrandNet would like to announce that they have secured a
special agreement with MMI Internet of Duluth, MN that
will expand GrandNet's technical support, improve our
customer service and provide better accounting and
billing proceedures. GrandNet would like to thank all of
its customers for their continued support through the
upcoming transition period.
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